Crystalon Nova Investment Calendar Services
Last Updated: January 15, 2025
At Crystalon Nova, we understand that your financial planning requires trust. When you use our investment calendar services, you're sharing information that helps shape your financial future. We take this responsibility seriously.
This privacy policy explains how we collect, use, and protect your information when you visit crystalonnova.vip or use our investment calendar tools. We operate under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we want you to understand exactly how your data is handled.
We never sell your personal information to third parties. Your investment preferences, calendar data, and financial interests remain confidential and are used only to improve your experience with our services.
We collect different types of information to provide you with personalized investment calendar services and educational content. Here's what we gather and why:
When you create an account, we collect your name, email address, and location. This helps us customize market information relevant to Canadian investors and send you calendar updates.
Your selected investment sectors, preferred notification times, and calendar customization choices help us deliver relevant market events and educational content.
We track which calendar events you view, educational resources you access, and features you use most. This data helps us improve our platform and content quality.
When you contact our support team or participate in webinars, we keep records of these interactions to provide better assistance and follow-up support.
Your information helps us provide better investment calendar services and educational content. We use your data in specific ways that directly benefit your experience:
We never use your information for automated decision-making that could affect your financial opportunities. All our calendar recommendations and educational content suggestions are based on your explicitly stated preferences.
We share your information only in limited circumstances, always with your interests in mind. Here's exactly when and why information might be shared:
Email delivery services, cloud hosting providers, and analytics tools help us operate our platform. These companies can only use your data to provide services to us and must protect your information according to our standards.
We never sell, rent, or trade your personal information to marketers, data brokers, or other companies for their own business purposes. Your investment interests and calendar preferences remain confidential.
Under Canadian privacy law, you have specific rights regarding your personal information. You can exercise these rights at any time by contacting us:
Request a complete copy of all personal information we have about you, including your calendar preferences, usage history, and account details.
Update incorrect information in your account, modify your investment interests, or change your notification preferences at any time.
Request complete deletion of your account and associated data. We'll remove your information within 30 days while keeping only what's legally required.
Export your calendar preferences, saved events, and account information in a standard format that you can use with other services.
Stop receiving marketing emails, calendar notifications, or other communications while keeping your account active for platform use.
Request that we limit how we use your information while maintaining essential account functions and security measures.
We protect your information using multiple layers of security appropriate for financial services. Your investment preferences and personal data are safeguarded through:
While we implement strong security measures, no internet service can guarantee complete security. We recommend using unique, strong passwords and enabling two-factor authentication when available.
We keep your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods:
Your calendar preferences, saved events, and account settings are retained while your account remains active and for 12 months after account closure.
Support conversations and webinar participation records are kept for 3 years to help us improve our services and resolve any follow-up questions.
Anonymized usage data and platform analytics are retained for 5 years to help us understand long-term trends and improve our investment calendar tools.
Information required for Canadian regulatory compliance is kept according to applicable financial services regulations, typically 7 years.
When we delete your information, we use secure deletion methods that prevent data recovery. Some information may remain in encrypted backups for up to 90 days before complete removal.
We use cookies and similar technologies to enhance your experience with our investment calendar platform. You can control these through your browser settings:
You can disable non-essential cookies through your browser settings without affecting core calendar functionality. However, some personalization features may not work as expected.
While Crystalon Nova operates primarily in Canada, some of our service providers may process your information in other countries. When this occurs:
We maintain oversight of all service providers and regularly review their security practices and compliance with Canadian privacy standards.
We update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When we make changes:
Continued use of our investment calendar services after policy updates indicates your acceptance of the revised terms.
If you have questions about this privacy policy, need help exercising your privacy rights, or want to discuss how we handle your information, please contact us. We're here to help and committed to addressing your privacy concerns promptly.
We typically respond to privacy inquiries within 5 business days and aim to resolve most requests within 30 days as required by Canadian privacy law.